Download application forms, terms and conditions, Direct Debit mandates and other useful documents.
Commercial electricity New Connections application form
Details information required to produce a quotation for a new electricity supply.
Commercial gas New Connections application form
Details information required to produce a quotation for a new gas supply.
Replacement meter appointment form
Details information required to arrange an appointment for a meter replacement.
Upgrade to supply form
Application form to upgrade your electricity supply.
Change of tenancy form
Change of tenancy form for commercial properties.
VAT declaration form
For premises qualifying for supplies of fuel and power at a reduced rate of VAT.
Treating Customers Fairly
What you can expect from us.
Complaint Handling Statement
Provides details of how to resolve a complaint.
Electricity terms and conditions
Standard terms and conditions for the supply of electricity to metered premises.
Electricity deemed contract terms and conditions
Standard terms and conditions for the supply of deemed contract electricity to metered premises.
Gas terms and conditions
Standard terms and conditions for the supply of gas to metered premises.
Gas deemed contract terms and conditions
Standard terms and conditions for the supply of deemed contract gas to metered premises.
Historic terms and conditions documents
To view historic terms and conditions select the relevant contract type below and then the relevant date period for your contract.
Electricity Standard Contract terms and conditions archive
Standard terms and conditions for the supply of electricity to metered premises.
30.09.22 to 25.01.24: Electricity standard contract terms and conditions v4.1
17.07.22 to 30.09.22: Electricity standard contract terms and conditions v4
29.01.22 to 17.07.22: Electricity standard contract terms and conditions v3.2
15.07.21 to 28.01.22 : Electricity standard contract terms and conditions v3.1
04.01.21 to 14.07.21 : Electricity standard contract terms and conditions v3
27.11.19 to 03.01.21 : Electricity standard contract terms and conditions v2
01.11.18 to 26.11.19 : Electricity standard contract terms and conditions v1.8i
16.03.18 to 31.10.18 : Electricity standard contract terms and conditions v1.8h
16.10.17 to 15.02.18 : Electricity standard contract terms and conditions v1.8g
21.11.16 to 15.10.17 : Electricity standard contract terms and conditionns v1.8f
25.07.16 to 20.11.16 : Electricity standard contract terms and conditions v1.8e
10.06.16 to 24.07.16 : Electricity standard contract terms and conditions v1.8d
Electricity Deemed Contract terms and conditions archive
Standard terms and conditions for the supply of deemed contract electricity to metered premises.
28.01.22 to 25.01.24 : Electricity deemed contract terms and conditions v8.1
04.01.21 to 28.01.22 : Electricity deemed contract terms and conditions v8
27.11.19 to 03.01.21 : Electricity deemed contract terms and conditions v7
01.11.18 to 26.11.19 : Electricity deemed contract terms and conditions v6.1
21.11.16 to 31.10.18 : Electricity deemed contract terms and conditions v6
Gas Standard Contract terms and conditions archive
Standard terms and conditions for the supply of deemed contract gas to metered premises.
30.09.22 to 25.01.24: Gas standard contract terms and conditions v4.1
18.07.22 to 30.09.22: Gas standard contract terms and conditions v4
29.01.22 to 17.07.22: Gas standard contract terms and conditions v3.1
04.01.21 to 28.01.22: Gas standard contract terms and conditions v3
27.11.19 to 03.01.21: Gas standard contract terms and conditions v2
01.06.19 to 26.11.19 : Gas standard contract terms and conditions v1.7e
01.11.18 to 31.05.19 : Gas standard contract terms and conditions v1.7d
01.04.18 to 31.10.18 : Gas standard contract terms and conditions v1.7c
21.11.16 to 31.03.18 : Gas standard contract terms and conditions v1.7b
25.07.16 to 20.11.16 : Gas standard contract terms and conditions v1.7a
01.04.16 to 24.07.16 : Gas standard contract terms and conditions v1.7
Gas Deemed Contract terms and conditions archive
Standard terms and conditions for the supply of gas to metered premises.
28.01.22 to 25.01.24 : Gas deemed contract terms and conditions v8.1
04.01.21 to 28.01.22 : Gas deemed contract terms and conditions v8
27.11.19 to 03.01.21 : Gas deemed contract terms and conditions v7
01.06.19 to 26.11.19 : Gas deemed contract terms and conditions v6.2
01.11.18 to 31.05.19 : Gas deemed contract terms and conditions v6.1
21.11.16 to 31.10.18 : Gas deemed contract terms and conditions v5
Ways to pay: Direct Debit
Your contract is based on variable Direct Debit payment, unless an alternative payment method has been agreed. This includes a discount (0.5p/kWh for electricity or 0.1p/kWh for gas) against our standard unit rate.
Direct Debit reduces your risk of getting into debt, as the amount you owe is paid off automatically at the end of each billing period. You’ll have five days after receiving your bill to let us know any issues, before your payment is completed 14 days after billing.
Please note that if you agree your contract based on Direct Debit payment without a Direct Debit in place, or you later cancel or recall the Direct Debit, your prices will increase by 0.5p/kWh for electricity or 0.1p/kWh for gas.
If you don’t have a Direct Debit set up, please return a completed Direct Debit mandate to DDMandate@sse.com or
SSE Energy Supply Ltd
PO Box 144
Blyth
NE24 9FT
If you’re billed quarterly but would like to switch to a budget Direct Debit paying a fixed amount each month, please call our Billing Team service team on 0345 7252526 to discuss.
Other
Electronic billing information
Information on EDI and EDI conversion.
SME electricity bill disclaimer
Details our commitment to you, emergencies and contact information.
SME gas bill disclaimer
Details our commitment to you, emergencies and contact information.
Letter of authority
Download a copy of our Letter of Authority template and draft an effective letter giving your TPI permission to act on your behalf in all energy matters.
Useful resources
Fuel Mix Disclosure Document
Relates to electricity supplied in the period April 2022 - March 2023.
Treating Customers Fairly
A copy of our Treating Customers Fairly Statement.
Guide to the Energy Industry
A helpful glossary explaining the most common terms used in the energy industry.
Our Guaranteed Standards
If you're a micro business customer, find out about the standards which we must meet.
Brochures
For a new world of energy brochure
Read our brochure to find out about sustainable energy solutions for business.
SSE Clarity brochure
Find out how SSE Clarity can help your business with its energy consumption.
Virtual Power Plant brochure
Find out how the SSE Virtual Power Plant can help optimise your business today.