Out of contract rates

Variable business rates

You’ll be billed out of contract rates for your electricity or gas if you haven’t agreed contract prices with us. This includes:

• where you’ve moved into premises supplied by us and have yet to agree a new contract with us, or another supplier.
• if your fixed term contract comes to an end and you haven’t agreed a new contract.
• if you live in a domestic household (premises not owned by a commercial entity) and your fixed term contract has expired and you haven’t found an alternative supplier.

Until you agree a contract with us or change supplier, variable business rates (VBR) will apply.

VBR are not as competitively priced as our fixed term contracts, so more cost-effective options are likely to be available. For our best prices, explore our electricity and gas plans here.

Deemed rates

We consolidated our out of contract rates in October 2022 and moved all out of contract customers to variable business rates (VBR) by the end of September 2023. VBR and deemed rates align, so the prices billed remained the same.

To view the deemed rates that were used up to 30 September 2023 please select from the below.

• Read our deemed terms and conditions for electricity here.
• Read our deemed terms and conditions for gas here.